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I just attend a training course known as “Problem Solving & Decision Making” provided by our company through Dunville Training Group conducted by Nelson Kok.
At first my mind expects that I will learn nothing from the course luckily it was not. I open my mind throughout the training and I did learn a lot. It was an interesting course which reflects similarity on what I did in my working life. I always jot down the key point in a notepad or a small piece of paper to identify what is the problem, solution or what to do next. After solve the solution, I will throw away the piece of paper.
This skill is to guide us how to solve problem and make the right decision using a systematic way. Before I go detail in the skill. If you are interested, ask yourself this question “What is a problem?”. If you clearly understand the definition of it, you have taken the first step of success in learning this skill. Till then, I will review the definition in next post. 