Legend Chew

OBJECTIVE OF LIFE

• Searching for highest level of achievement

• Interested in this job to gain more experience, skill and knowledge

CAREER

Retired & traveling around the world.

SKILLS PROFILE

• Knowledgeable in programming languages such as Visual Basic, HTML, ASP, PHP, Java, Flash MX and C programming

• Familiar with computer software application such as Microsoft Office Professional, SQL Queries, Microsoft Visio Professional, Microsoft Project, Photoshop and Macromedia Flash

Certificate of Competency
•Programming A Microsoft SQL Server 2000 Database
•Microsoft Excel 2007
•Microsoft Access 2007

Certificate of Achievement
•Microsoft Excel for Visual Basic Application (VBA)
•Microsoft Share Point Server 3.0
•Problem Solving and Decision Making
•Responding to Conflict
•Effective Presentation Skill

Certificate of Attendance
• Project Management

SKILL INVENTORY

• People Skills - Help and care for others
• Key Skills - Teach others and give clear instructions
• Data/Information Skills - Analyze data & automate report
• Programming Skills - Work well with various programming
• Creative Skills - Creative thinking find new solution
• Hands-on Skills - Well-versed in computer literate

Language
• Read, write and speak fluently in English and Malay
• Eloquent in Mandarin

EMPLOYMENT HISTORY
IT Consultant (March 2006 - January 2008)
• Consult client’s needs and recommendation of appropriate software hardware

• Repaired hardware, software, and networking problems for client

• Train and guide client on DIY (‘Do It Yourself’) style how to maintain their own system using system tools such as Disk Defragmenter, Disk Clean Up, System Restore and etc.

• Provide professional ongoing support for client

Data Analyst (January 2005 - February 2006)
• Pulling and generating report using Smarts Data Warehouse, Oracle database and Microsoft SQL and delivered these reports for the customers

• Develop training manual documentation

• Professionally work closely with various groups internally and externally including Sales, Logistics Service Providers, Australian Operations and customers

• Maintaining and debugging web based tracking tool for Dell Call Activity Tracking (DCAT) and Customer Reporting System

• Involved in “Great Place to Work” team to design and decorate on the event/activities

IT Specialist (October 2004 - January 2005)
• Provide user assistance and system troubleshooting support issues in a Windows-based PC environment

• Technically supporting a majority of systems such as Microsoft Office (Word, Excel, and Outlook), PC hardware, printers, internet access, network cabling, and third party applications

• Provide day-to-day support for computer users of systems, answer phone calls and resolve problems for users, escalate more complex problems to other IT staff members to solve, and provide strong testing support

• Work with IT staff and Company staff to provide excellent service, and ensure that all PC and related equipment is properly maintained and backed up

• Documented all pertinent end-user identification information (name, department, contact info, nature of problem/issue) through a Remedy Notes-based ticket system

• Assist end-user on virus affected on their system by sending step by step virus solution

STRENGTHS

• Self-starter with qualities of a team player who thrives on challenges yet is able to work independently

• Good analytical and creative thinking skills with the ability to adapt to challenging situations

• Fast learner, energetic and able to adapt and work in a fast-paced environment

• Assertive and dynamic, with good interpersonal and communication skills and ability to accept challenges and work with minimum supervision

• Able to perform rotating shift duties and willing to work long hours when necessary

• Well-versed in computer literate

• Excellent typing skills

LegendChew.com copyright @ 2008

If you are too rich, you’re always feel free to donate to me rather than email it to me how rich you are.